Information Security Analyst

<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of&nbsp;enabling human life on Mars.</p></div><p><strong>INFORMATION&nbsp;SECURITY&nbsp;ANALYST</strong><span data-ccp-props="{"335559738":240,"335559739":240}">&nbsp;</span></p> <p>We are looking for an Information&nbsp;Security Analyst&nbsp;to join our Information Security team. This role is the operational backbone of our security services, focused on delivering high-quality technical support and keeping SpaceX’s security infrastructure running smoothly. You will primarily manage the security ticket queue, troubleshoot issues for employees and systems, and handle day-to-day operational tasks that support our security tools and services. You will be encouraged to automate repetitive tasks, improve processes, and gradually take on more complex security engineering work.&nbsp;</p> <p><span data-contrast="auto"><strong>RESPONSIBILITIES:</strong></span><span data-ccp-props="{"335559738":240,"335559739":240}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"> Manage and triage the Information Security ticket queue, providing timely and effective technical support to SpaceX employees and stakeholders.</span><span data-ccp-props="{"335559738":240,"335559739":0}">&nbsp;</span></li> <li><span data-contrast="auto"> Perform operational tasks required to keep security platforms and services reliable and available.</span><span data-ccp-props="{"335559738":240,"335559739":0}">&nbsp;</span></li> <li><span data-contrast="auto"> Develop scripts and lightweight automation to streamline common technical support and operational processes.</span></li> <li><span data-contrast="auto">Document procedures, run books, and troubleshooting guides to improve team efficiency.</span></li> <li><span data-contrast="auto"> Collaborate with Security Engineers to investigate issues, implement improvements, and contribute to larger security projects.</span></li> <li><span data-contrast="auto">Support and maintain security services and tools, including hardware security keys (YubiKeys), SSH infrastructure, certificate management, and access control systems.&nbsp;</span></li> <li><span data-contrast="auto">&nbsp;Analyze software to be installed on SpaceX systems for signs of malicious behavior.</span></li> </ul> <p><span data-contrast="auto"><strong>BASIC QUALIFICATIONS:</strong></span><span data-ccp-props="{"335559738":240,"335559739":240}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Bachelor's degree in cyber security, computer science, engineering, information technology, or other STEM discipline; OR 2+ years of professional experience in information security in lieu of a degree.</span></li> <li><span data-contrast="auto"> Experience with operating system internals for Linux, Windows, or macOS platforms.</span></li> <li><span data-contrast="auto">Experience with scripting including, but not limited to Bash, Python, PowerShell, or other programming languages.</span><span data-ccp-props="{"335559738":240,"335559739":0}">&nbsp;</span></li> </ul> <p><span data-contrast="auto"><strong>PREFERRED SKILLS AND EXPERIENCE:</strong></span><span data-ccp-props="{"335559738":240,"335559739":240}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Ability to manage a ticket queue and deliver excellent customer service in a fast-paced technical environment.</span></li> <li><span data-contrast="auto">Experience with Linux systems administration and troubleshooting.</span><span data-ccp-props="{"335559738":240,"335559739":0}">&nbsp;</span></li> <li><span data-contrast="auto"> Experience with scripting (Bash, Python, or similar) and software engineering practices.</span><span data-ccp-props="{"335559739":0}">&nbsp;</span></li> <li><span data-contrast="auto">Understanding of information se