Level 3 Residential Technician

Logic Integration is a nationally recognized audiovisual integration firm headquartered in Lone Tree, Colorado. We design, engineer, install, and support advanced AV, lighting, shading, networking, and automation systems for luxury residential clients across the United States. Our team delivers approximately 200 projects annually, ranging from single-room upgrades to fully integrated smart homes, and we hold ourselves to the highest standards of quality, craftsmanship, and professionalism. Role Summary The Level 3 Residential Technician is the highest-level technical installer within Logic Integration's residential field team. This position is responsible for independently installing, commissioning, configuring, and troubleshooting sophisticated home technology systems while serving as a technical mentor for junior technicians. The ideal candidate possesses advanced knowledge of residential AV, control systems, home networking, audio distribution, lighting control, motorized shading, surveillance, and smart home automation platforms. This individual is capable of leading installations in the field, solving complex technical challenges, and ensuring every project meets Logic Integration's standards for performance, aesthetics, and client satisfaction. This role requires 3-5+ years of residential AV integration experience and a demonstrated ability to work independently on high-end residential projects. Core Responsibilities Advanced Residential System Installation Install, terminate, test, and certify low-voltage cabling including Cat6/Cat6A, fiber, coaxial, speaker wire, control cable, and security cabling Build, wire, label, and dress equipment racks according to Logic Integration standards Install and configure: Televisions and projector systems Distributed audio and video systems Home theaters and media rooms Whole-home audio systems Surveillance and CCTV systems Access control and intercom systems Motorized shades and lighting control systems Structured wiring and networking infrastructure Smart home automation systems Install wall-mounted devices, speakers, cameras, touch panels, keypads, and other residential technology products with a high level of craftsmanship Ensure all installations meet company standards, manufacturer specifications, and project documentation System Configuration & Commissioning Configure and commission complete residential AV and automation systems Program and troubleshoot device communication over IP, RS-232, IR, relay, and contact closure protocols Configure home networks including routers, switches, wireless access points, VLANs, and connected devices Commission lighting, shade, audio, video, security, and automation subsystems Perform system testing, validation, and quality assurance prior to client handoff Resolve system performance issues through structured troubleshooting methods Residential Control & Automation Platforms Configure and support industry-leading residential control systems including: Control4 Savant Crestron Home Josh.ai Lutron Sonos Access Networks Araknis Ubiquiti Perform basic programming modifications and system updates as required Manage firmware updates and device integration within larger smart home ecosystems Networking & Connected Home Technologies Strong understanding of residential networking fundamentals including: IP addressing DHCP and DNS Switching and routing VLANs Wi-Fi design and optimization Remote monitoring and management Configure network-connected AV and automation devices Coordinate with homeowners, builders, electricians, and third-party technology providers when required Diagnose network-related issues affecting system performance Troubleshooting & Service Excellence Independently diagnose and resolve complex system-level issues Utilize testing equipment and manufacturer software to identify faults Troubleshoot across hardware, software, networking, and automation layers Complete service and punch list items efficiently and accurately Deliver excepti