Engineering Manager, Growth Expansion

<div class="content-intro"><h1><strong>Who We Are</strong></h1> <p><span style="font-weight: 400;">At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.</span></p> <p><span style="font-weight: 400;">We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.</span></p> <p><span style="font-weight: 400;">We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.</span></p> <p><a href="https://www.justworks.com/careers#values"><span style="font-weight: 400;">Our Values</span></a></p> <p><span style="font-weight: 400;">If this sounds like you, you’ll fit right in.</span></p></div><h1><strong>Who You Are</strong></h1> <p>Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans.&nbsp;</p> <p>As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.</p> <h2><strong>What You Will Work On</strong></h2> <p>The Growth Expansion team focuses on driving revenue from the existing customer base by delivering appropriate products, features, and upgrade paths directly within the product as customer needs evolve. This involves setting up the signals that indicate moments when a customer is changing and translating those signals into nudges that customers can engage with, as well as building out the upsell and cross sell motions within the product so customers can self service their product changes.</p> <ul> <li>Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features</li> <li>Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them</li> <li>Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement</li> <li>Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning&nbsp;</li> <li>Provide guidance, both technical and non-technical, to direct reports</li> <li>Attract, hire, develop, and retain a high-performing team of engineers</li> <li>Help drive sound technical decision-making and lead technical conversations with other teams across Justworks</li> <li>Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient</li> <li>Perform other related duties as assigned</li> </ul> <h2><strong>How You Will Do Your Work</strong></h2> <p>As an Engineering Manager, <em>how</em> results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledg