Service Operations Distribution Specialist

• Company: Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. Headquartered in Chandler, Arizona, Vensure operates as a "One Employer Solution" and helps businesses streamline and grow operations with custom strategies that benefit employers and employees. Visit www.vensure.com. • Position: Service Operations Distribution Specialist — Responsible for delivering exceptional service in a high-volume payroll provider environment by ensuring accurate, timely, and secure distribution of payroll materials. This role manages end-to-end printing, packaging, and preparation of payrolls for the organization’s client base, ensuring quality, timelines, procedures, and compliance. • Essential duties and responsibilities: • Assemble and prepare payroll packages by client number, ensuring required materials (registers, departmental reports, worksheets, liability reports, checks, vouchers, miscellaneous documents) are included and meet quality and production timeline standards. • Operate office and production equipment (mailing systems, shipping PCs, printers, sealers, and related machinery) to ensure timely processing of payroll and client packages. • Inspect printed payroll checks, perform quality checks, sort, and package for secure pickup or delivery. • Coordinate and complete daily posting of mail and overnight shipping labels to meet distribution schedules. • Accurately complete package confirmations, logs, and checklists to track security and location of all package movement. • Follow security, confidentiality, and audit protocols to protect sensitive client and payroll information per company policies. • Identify, document, and escalate discrepancies or issues to appropriate personnel to prevent missing, incorrect, or delayed output. • Stage and replenish packaging supplies to maintain continuous production readiness. • Load and unload paper stock and related materials to support printers and production equipment. • Execute daily processing and printing tasks across multiple platforms, ensuring accuracy and timeliness of outputs. • Coordinate and monitor computer processing jobs, verify successful completion, and address interruptions or errors promptly. • Maintain regular, on-site attendance as an essential function due to secure system access, collaboration on sensitive matters, operational meetings, and hands-on activities. • Marginal functions: • Build and maintain relationships with team members and peers to ensure effective coordination of communications and services. • Provide light administrative support (filing digital documents, maintaining shared drives, archiving vendor or training records). • Help maintain cleanliness and organization of production and storage areas. • Attend webinars and training to stay current on company and department best practices. • Complete projects and other duties as assigned by supervisor. • Knowledge, skills, and abilities: • Excellent communication and interpersonal skills; ability to collaborate across teams and build positive working relationships. • Strong time management and prioritization skills in a fast-paced environment. • Flexibility to perform various print-room assignments, operate different equipment, run varied production jobs, and learn new machinery or processes. • Ability to collaborate with internal departments to support seamless operations and workflow coordination. • Strong work ethic, teamwork orientation, professionalism, reliability, and enthusiasm. • Sound decision-making skills to evaluate complex information and determine appropriate actions. • Working knowledge of shipping and logistics vendors (FedEx, UPS, other couriers) to coordinate shipments, evaluate service levels, manage vendor relations