Collections Associate

<div style="margin: 0px;"> <p><strong>This position is hybrid out of Pennsauken, NJ. Training will be in person full time.</strong></p> <p><strong>POSITION SUMMARY:</strong></p> <p>To work collaboratively and cross functionally with teams, both internally and externally to achieve BAYADA Home support, billing, collections, trending, and reporting functions.</p> <p><strong>MINIMUM QUALIFICATIONS:</strong></p> <ul> <li>Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.</li> <li>Four (4) year college degree.</li> <li>Demonstrated record of strong interpersonal skills.</li> <li>Demonstrated record of goal achievement.</li> <li>Prior health care and home care experience is a plus.</li> <li>Competence in basic PC skills required to perform job functions.</li> </ul> <p><strong>PRIMARY RESPONSIBILITIES:</strong></p> <ul> <li>Spend majority of time performing the collection activity processes of denial management, credit accounts</li> <li>Receivable management, and aged accounts receivable management.</li> <li>Consistently meet performance metrics.</li> <li>Manage caseload as needed in the department.</li> <li>Apply experience and skills to complete assigned work within own area of expertise.</li> <li>Work within standard operating procedures and/or methods.</li> <li>Work with a moderate degree of supervision.</li> <li>Open new accounts and follow-up within Collection Office policy and procedure guidelines.</li> <li>Review EOB’s for appropriate payments within 30 days of receipt. Review denials and underpayments and compare to the referral file for proper authorization and payment rates.</li> <li>Contact bill.to party to resolve underpayments and denials.</li> <li>Coordinate with service offices and promptly advises of significant payment issues and insurance benefit changes, especially policy terminations. Inform service office of rate and discount discrepancies.</li> <li>Inform supervisor of difficult collection issues and patterns of non-payment. Advise of required billing changes.</li> <li>Advise supervisor of computer-generated inaccuracies or required program changes.</li> <li>Review accounts monthly with emphasis on potential quarterly bad debt reserve amounts and large accounts.</li> <li>Review Billing and Payment Histories for accurate payment and discount posting. Perform transfers as necessary.</li> <li>Update client file with new and corrected information. Documents all collection activity in the Bears client file clearly and concisely.</li> <li>Organize work according to highest priority.</li> <li>Prepare refunds, as necessary.</li> <li>Assist team members in collection actions on an as needed basis.</li> </ul> </div> <p>BAYADA believes that our employees are our greatest asset:</p> <ul> <li><strong>Base Salary: $42,000 / year </strong>depending on qualifications</li> <li><strong>Bonus Opportunity </strong></li> <li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li> <li>To learn more about BAYADA Benefits, <a href="https://www.bayada.com/benefits/">click here</a></li> </ul> <p>#LIRX</p> <p>#JoinBAYADA-RX</p><div class="content-conclusion"><p><strong><span style="color: black;">As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</span></strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in <a href="https://www.bayada.com/50">here</a>.</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sex