justworks
Senior AI Enablement Engineer, People
<div class="content-intro"><h1><strong>Who We Are</strong></h1> <p><span style="font-weight: 400;">At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.</span></p> <p><span style="font-weight: 400;">We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.</span></p> <p><span style="font-weight: 400;">We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.</span></p> <p><a href="https://www.justworks.com/careers#values"><span style="font-weight: 400;">Our Values</span></a></p> <p><span style="font-weight: 400;">If this sounds like you, you’ll fit right in.</span></p></div><h1><strong>Department</strong></h1> <p>People</p> <h1><strong>Who You Are</strong></h1> <p>Reporting to the Senior Manager, People Strategy Operations, the Senior AI Enablement Engineer, People, is a technical founder embedded within the People function. </p> <p>You have a track record of shipping internal tools and AI-powered workflows that people actually use. You're as comfortable mapping a team’s AI gaps and designing a solution as you are vibe-coding a working prototype with an AI agent. You're insatiably curious and never satisfied with the status quo — you operate with urgency and agency, center the customer in every decision, and make every team you join better. You think in systems, move fast, and know how to bring people along without manufacturing consensus. You don’t need to come from HR. You need to care about building tools that make people’s work lives better.</p> <p>This is a true engineering role. We are looking for someone with production experience shipping AI systems — not someone who uses AI tools, but someone who builds them. Senior here means senior by organizational reach and shipped impact, not by years of CS experience. </p> <h1><strong>Your Success Profile</strong></h1> <h2><strong>What You Will Work On</strong></h2> <ul> <li><strong>Building the Core AI & Automation Layer (~50%)</strong> <ul> <li>Drive the technical execution of the People team's AI transformation roadmap—architecting, building, and maintaining intelligent solutions around our prioritized operational workflows.</li> <li>Build agentic workflows, RAG pipelines, and system integrations required to scale workflows from ‘Human + AI handoffs’ to ‘AI as a system’ level maturity.</li> <li>Scan externally for emerging AI capabilities and market patterns; translate signal into written briefs that inform what the team experiments on next.</li> <li>Embed long-term operational success by creating reproducible blueprints, demos, and guides that naturally transfer expertise and cultivate sustainable AI ownership across the People team.</li> </ul> </li> <li><strong>Data Layer & AI Reliability (~25%)</strong> <ul> <li>Partner with the People Analyst and Senior Manager of Data Management & Governance to deeply understand the existing Snowflake data model to identify what is trusted, what is fragile, and what the AI layer can reliably consume.</li> <li>Assess the custom Workday-to-Snowflake pipeline to understand its architecture and engineering limitations, ensuring any AI tools built on top of it are designed to handle data quirks reliably.</li> <li>Design evaluation frameworks to measure the accuracy, latency, and real-world utility of AI tools, including hallucination rates, retrieval precision, and user satisfaction, to iterate based on those signals.</li> <li>Im
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