Workforce Development Senior Associate

<p style="margin: 0px;"></p> <div style="margin: 0px;"> <p><strong>Remote but must be willing to work 8:30-5 Eastern.</strong></p> <p><strong>Position Overview:&nbsp;</strong></p> <p>The Senior Associate for the Workforce Development Programs will play a key role in supporting the program's goals by ensuring effective communication, efficient operational processes, and high-quality participant experiences. The role requires a mix of strategic thinking, data analysis, and communication planning skills to help improve program success metrics and participant satisfaction.</p> </div> <p><strong>Key Responsibilities: </strong></p> <ul> <li><strong>Communication &amp; Outreach: </strong> <ul> <li>Develop and execute communication plans tailored to diverse audiences to achieve program goals.</li> <li>Craft clear, compelling, and consistent messaging aligned with program branding and objectives.</li> <li>Collaborate with marketing teams and oversee content creation and distribution across multiple channels.<br><br></li> </ul> </li> <li><strong>Program Operations &amp; Support: </strong> <ul> <li>Maintain and organize program documentation to ensure accuracy and consistency across platforms.</li> <li>Support the program team by analyzing operational workflows, identifying areas for improvement, and implementing process changes.</li> <li>Monitor technical tools and workflows, troubleshooting issues as needed to maintain efficiency.</li> <li>Track the disbursement of financial awards, ensuring compliance with funder terms and guidelines.</li> <li>Monitor and analyze communication performance metrics to optimize impact.</li> </ul> </li> </ul> <ul> <li><strong>Stakeholder Engagement:</strong> <ul> <li>Regularly update stakeholders on program progress and identify partnership opportunities to meet recruitment and retention goals.</li> <li>Collaborate with office leaders to resolve participant concerns, fostering satisfaction and retention.</li> </ul> </li> </ul> <ul> <li><strong>Data Analysis &amp; Reporting:</strong> <ul> <li>Generate and analyze data reports to evaluate program metrics, trends, and success areas.</li> <li>Monitor data quality and address discrepancies to uphold reporting standards.</li> <li>Utilize insights from participant data to recommend enhancements to the participant experience.</li> </ul> </li> </ul> <p><strong>Knowledge, Skills, and Abilities: </strong></p> <ul> <li>Strong writing and communication skills with the ability to adapt messages to various audiences.</li> <li>Proven ability to develop and implement comprehensive communication strategies.</li> <li>Proficient in project management and familiarity with tools such as Monday Work Management (or equivalent platforms).</li> <li>Data analysis and reporting skills, with the ability to interpret metrics and present actionable insights.</li> <li>Critical thinking, problem-solving, and conflict resolution capabilities.</li> <li>Detail-oriented and adept at maintaining high standards of accuracy and consistency.</li> <li>Team-oriented with the ability to collaborate across multiple departments and levels of leadership.</li> </ul> <p><strong>Qualifications: </strong></p> <ul> <li>Bachelor’s degree in a related field (e.g., Communications, Business, Public Administration) or equivalent experience.</li> <li>3-5 years of experience in program management, workforce development, or a related field.</li> <li>Familiarity with workforce development trends and practices is a plus.</li> <li>This position provides an excellent opportunity to contribute to meaningful workforce development initiatives while working in a dynamic, mission-driven environment.</li> </ul> <p style="margin: 0px;"></p> <p>BAYADA believes that our employees are our greatest asset:</p> <ul> <li><strong>Base Salary: $65,000-$80,000 / year </strong>depending on qualifications</li> <li><strong>Bonus Opportunity available</strong></li> <li>BAYADA offers a comprehensive benefits plan that includes the followin