Developer Engagement Lead

<h3 data-local-id="33f6604056aa" data-renderer-start-pos="105"><strong data-renderer-mark="true">Developer Engagement Lead</strong></h3> <p data-renderer-start-pos="155" data-local-id="d0da526049db"><strong data-renderer-mark="true">Reports to:</strong> Head of Developer Growth · New York, NY</p> <p data-renderer-start-pos="208" data-local-id="07f9a32397b4"><strong data-renderer-mark="true">NOTE:</strong> This is not a traditional social media or community management role. It’s a developer growth role that sits within the Product org.</p> <p data-renderer-start-pos="347" data-local-id="ed7240972347">Developers are already talking about Datadog - on Reddit, Discord, Hacker News, GitHub, X, LinkedIn, YouTube, forums, and places we probably haven’t found yet.</p> <p data-renderer-start-pos="508" data-local-id="ad2208c29849">We’re hiring a Developer Engagement Lead to make sure we’re part of those conversations.</p> <p data-renderer-start-pos="598" data-local-id="833e46577614">You’ll own how Datadog listens, responds, and participates across developer channels. That means running our existing developer social accounts, building our presence in new communities, creating the monitoring and response systems that help us find relevant conversations quickly, and connecting developers with the right people inside Datadog.</p> <p data-renderer-start-pos="945" data-local-id="8e322925b5bf">This is a builder role. We’re not looking for someone to manage a content calendar or simply moderate a community. We want someone who can build the operating model for developer engagement at scale.</p> <h2 data-local-id="95426c74e758" data-renderer-start-pos="1146"><strong data-renderer-mark="true">What you'll own</strong></h2> <ul> <li data-renderer-start-pos="1165" data-local-id="45cfba033a5e"><strong data-renderer-mark="true">Build our developer listening and engagement system.</strong> Create the tooling and workflows to monitor conversations about Datadog, our products, our competitors, and the problems developers are trying to solve across Reddit, Hacker News, Discord, GitHub, X, LinkedIn, Stack Overflow, YouTube, and other relevant platforms.</li> <li data-renderer-start-pos="1486" data-local-id="61afdb8b35ad"><strong data-renderer-mark="true">Turn monitoring into action.</strong> Build a process for identifying conversations worth joining, determining when Datadog should respond, and routing questions or feedback to the right engineer, PM, DevRel, support, or product expert.</li> <li data-renderer-start-pos="1717" data-local-id="5df2bdff9114"><strong data-renderer-mark="true">Own our developer channels.</strong> Run @datadogdevs on X and Datadog Developers on LinkedIn, including publishing, engagement, replies, and experimentation.</li> <li data-renderer-start-pos="1870" data-local-id="33a41cd889ed"><strong data-renderer-mark="true">Expand where Datadog participates.</strong> Establish and grow our presence in places where developers already spend time. That may include launching Discord, creating a stronger Reddit strategy, building participation models for Hacker News or GitHub, or identifying entirely new channels.</li> <li data-renderer-start-pos="2155" data-local-id="d7b3f71bb1ab"><strong data-renderer-mark="true">Make Datadog more responsive.</strong> Define response guidelines, escalation paths, ownership models, and expectations so developer conversations don’t disappear into screenshots and Slack threads.</li> <li data-renderer-start-pos="2348" data-local-id="84c9596bce51"><strong data-renderer-mark="true">Participate directly.</strong> Know when to respond as Datadog, when to pull in an expert, when an engineer should answer under their own name, and when the best response is simply to listen.</li> <li data-renderer-start-pos="2534" data-local-id="351f856efb32"><strong data-renderer-mark="true">Create feedback loops into Product.</strong> Surface recurring questions, pain points, objections, competitive mentions, product feedback, and