Field Care Specialist I

<p><span data-contrast="auto">FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">We pride ourselves on our values which drive the level of care that we deliver to our patients:</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">&nbsp;Here For You (An attitude of service, empathy, and availability)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">&nbsp;Own It (Drive and ownership)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">&nbsp;Do the Right Thing (High integrity)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">&nbsp;Be Positive (Great attitude and a can-do positive approach to challenges)</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span style="font-weight: 400;">Join our team and make a positive impact on the lives of others! We are looking for a<strong> Field Care Specialist I</strong></span><em><span style="font-weight: 400;">&nbsp;</span></em><span style="font-weight: 400;">for our team in <strong>Pennsylvania</strong>.</span></p> <p><strong><em>This role requires frequent travel throughout the Philadelphia, PA area, with potential to travel to our FreedomCare office.</em></strong></p> <p><strong>Department &amp; Position Overview:</strong></p> <p>Working closely with patients, caregivers, and departments across the business, you must be able to provide seamless Customer Service experience, while ensuring that our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.</p> <p><strong><span data-contrast="auto">Every Day You Will:</span></strong><span data-ccp-props="{"201341983":0,"335559738":240,"335559739":240,"335559740":259}">&nbsp;</span></p> <ul> <li>Manage an assigned patient's caseload</li> <li>Adhere to a revolving monthly patient's service and compliance standard</li> <li>Direct point-of-contact for enrolled member questions, inquiries or concerns</li> <li>Experience with data input, case review and building rapport and confidence patients and caregivers</li> <li>Adept at multitasking, excellent communication (written and verbal) and organization skills</li> <li>Collaborate with Care Co