Operations Specialist - Office Coordinator

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people, then we want to talk to you!</p> <h2><strong>About the Role</strong></h2> <p>We’re looking for an Operations Specialist - Office Coordinator to own how our DoorDash Labs sites run day to day and to follow every issue through to done. As the tier 2 layer between our front desk and procurement/inventory teams, you’ll triage the request queue, run equipment transport, manage vendor and facilities follow-up, host visitors and events, and coordinate onboarding as the team grows.</p> <p>You’ll work closely with Front Desk, Procurement &amp; Inventory, Workplace, Facilities, Finance, and engineering teams to keep our sites safe, organized, and ready as the team roughly doubles next year.</p> <p>The Operations Specialist - Office Coordinator will report to the Supply Chain Lead.</p> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <ul> <li>Own the equipment transport queue (EOS / drones): set priorities, schedule pickups, track every request in Jira, and manage no-shows across sites</li> <li>Triage the daily request queue, making small calls independently and escalating larger decisions (e.g., security, construction, AV)</li> <li>Own tickets and follow-up with Workplace, landlords, and service vendors (cleaning, pest, dumpster, repairs, ServiceChannel), and maintain a weekly open-issues list</li> <li>Walk each site regularly (gate, dumpster, kitchen, restrooms, common areas), log issues, and track corrective work through completion</li> <li>Plan and run hosting: catering orders, demo-day logistics, visitor and event prep, rooms, and shuttles</li> <li>Own the new hire onboarding checklist (desk, badge, access, equipment, orientation) and track desk counts as the team grows</li> <li>Initiate site-level requests (e.g., furniture, desks, cabinets) and hand off to Procurement &amp; Inventory for purchase</li> <li>Take over contractor contract renewals, contractor onboarding, and Coupa processes, including a backlog of contractors expiring at year end</li> <li>Partner with Front Desk, Procurement &amp; Inventory, and Facilities to build repeatable playbooks that can be reused across sites</li> </ul> <h2><strong>We’re excited about you because…</strong></h2> <ul> <li>You have 3+ years of experience in office management, facilities coordination, workplace operations, or operations coordination across one or more sites</li> <li>You are highly organized and own follow-through — nothing falls through the cracks until it is closed</li> <li>You have strong communication and interpersonal skills, and are comfortable managing vendors, landlords, and internal stakeholders</li> <li>You can juggle multiple priorities — transport requests, vendor follow-ups, events, and onboarding — in a fast-paced environment, including same-day requests</li> <li>You’re comfortable with everyday operations and procurement systems (Google Workspace, Slack, Jira, Coupa, Brex, ServiceChannel, or similar)</li> <li>You bring sound judgment: you can make small calls independently and know when to escalate larger decisions</li> <li>You bring discretion and a customer-focused mindset to everything you do</li> </ul> <h2><strong>Nice to Have...</strong></h2> <ul> <li>Experience in a tech startup or fast-paced corporate environment</li> <li>Experience with Coupa, contractor onboarding, or contract re