Client Services Manager, Home Care

<p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea" data-pm-slice="1 1 []">BAYADA Home Health Care has an immediate opening for a full-time <strong>Client Services Manager</strong> in our <strong>New York City Skilled Nursing Home Care</strong> office.</p> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">If you are looking for an exciting career opportunity in a growing industry, this could be the position for you. At <strong>BAYADA</strong>, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a motivated professional who is eager to apply their energy and skills in a dynamic, entrepreneurial environment while becoming an integral part of a caring, professional team dedicated to delivering the highest quality care.</p> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Responsibilities for a Client Services Manager:</span></h2> <ul class="wnfdntd"> <li class="wnfdntc _1ibi0s33w">Provide superior customer service and support high-quality home care services</li> <li class="wnfdntc _1ibi0s33w">Manage the coordination of client services and address emergent scheduling needs</li> <li class="wnfdntc _1ibi0s33w">Oversee and grow your Client Services Manager caseload proactively</li> <li class="wnfdntc _1ibi0s33w">Build lasting relationships with clients, referral sources, payors, and community organizations</li> <li class="wnfdntc _1ibi0s33w">Develop strong, collaborative relationships with your office team</li> <li class="wnfdntc _1ibi0s33w">Maintain effective fiscal management of your caseload by monitoring performance metrics</li> <li class="wnfdntc _1ibi0s33w">Partner with Clinical Managers to support and help supervise field employees</li> </ul> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Qualifications</span><span style="text-decoration: underline;"> for a Client Services Manager:</span></h2> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;"></span></h2> <ul class="wnfdntd"> <li class="wnfdntc _1ibi0s33w">Prior medical office or home care experience preferred</li> <li class="wnfdntc _1ibi0s33w">Prior supervisory experience preferred</li> <li class="wnfdntc _1ibi0s33w">A demonstrated record of taking on increased responsibility and achieving goals</li> <li class="wnfdntc _1ibi0s33w">A strong desire to grow and advance beyond the current role</li> <li class="wnfdntc _1ibi0s33w">Strong computer skills, including experience with electronic medical records</li> <li class="wnfdntc _1ibi0s33w">Excellent communication and interpersonal skills</li> <li class="wnfdntc _1ibi0s33w">A bachelor’s degree preferred</li> <li class="wnfdntc _1ibi0s33w">Bilingual skills preferred, but not required</li> </ul> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Compensation</span>:</h2> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Base salary: <strong>$60,000–$66,300 per year</strong>, depending on qualifications.</p> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Why You’ll Love BAYADA:</span></h2> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</p> <ul class="wnfdntd"> <li class="wnfdntc _1ibi0s33w">Award-winning workplace recognized by Newsweek, Forbes, and Glassdoor</li> <li class="wnfdntc _1ibi0s33w">Weekly pay</li> <li class="wnfdntc _1ibi0s33w">An amazing culture rooted in our mission-driven nonprofit organization and core values of compassion, reliability, and excellence</li> <li class="wnfdntc _1ibi0s33w">Strong employee recognition through BAYADA Celebrates, Hero spotlights, Key Action of the Week meetings, awards, discounts, perks, and partnership programs</li> <li class="wnfdntc _1ibi0s33w">A deep commitment to diversity, equity, i