Associate Director, Quality Assurance-Hospice

<p><strong>POSITION SUMMARY:</strong></p> <p>Responsible for the development, communication, execution, reporting and analysis of quality assurance activities related to operational, contractual, or compliance audit activities.</p> <p><br><strong>MINIMUM QUALIFICATIONS:</strong></p> <ul> <li>Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.</li> <li>Four (4) year college degree.</li> <li>Holds a current license in good standing as a Registered Nurse</li> <li>Five (5) to seven (7) years related experience.</li> <li>Prior supervisory experience required.</li> <li>Competent to read and interpret documents such as general business periodicals and professional journals.</li> <li>Ability to work independently, motivate and be self-motivated, flexible, versatile and creative. Possess problem solving and leadership skills and be able to foster interpersonal relationships.</li> <li>Competent to write reports, business correspondence and procedure manuals and the ability to effectively present information and respond to questions from groups of employees, managers, directors and clients.</li> <li>Ability to solve practical problems and deal with a variety of concrete variables in situations where some standardization exists. Ability to interpret a variety of instructions furnished in written, oral, and diagram or&nbsp;schedule form.</li> <li>A wide degree of creativity, initiative and problem solving is expected.</li> <li>Must be computer proficient; Microsoft Excel, Word, PowerPoint.</li> </ul> <p><strong>PRIMARY RESPONSIBILITIES:</strong></p> <ul> <li>Demonstrate and communicate the core values of BAYADA Home Health Care and The BAYADA Way.</li> <li>Employee responsibilities include:&nbsp; <ul> <li>Interviewing&nbsp;</li> <li>Hiring and training employees&nbsp;</li> <li>Planning, assigning and directing work&nbsp;</li> <li>Appraising performance&nbsp;</li> <li>Rewarding and disciplining employees&nbsp;</li> <li>Addressing complaints&nbsp;</li> <li>Resolving problems&nbsp;</li> </ul> </li> <li>Work with the Compliance Committee, Quality Council and Specialty Practices to identify key risk areas and&nbsp;develop risk assessments by practice.&nbsp;</li> <li>Develop, create and execute an annual QA plan by specialty practice including identification and testing of key&nbsp;requirements based on key risk areas.</li> <li>Meet travel requirements for completion of annual QA plan based on geographic location and survey schedule.</li> <li>Perform follow-up/remediation testing if deemed necessary.&nbsp;</li> <li>Track progress of annual QA plan and report QA results to customers in a timely manner.</li> <li>Identify trends and best practices and recommend enhancements to processes or standards to support&nbsp;mitigation of risk and improvement of quality.</li> <li>Track progress and remediation of Plan of Correction (POC) and Performance Improvement (PI) activities related to quality.&nbsp;</li> <li>Adapt to specialty practice needs and promotes evidence-based practice, cultural competency, and current clinical procedures.</li> <li>Research and interpret standards to promote consistency of surveying and communication between QA team&nbsp;and practice resources.&nbsp;</li> <li>Manage or perform additional compliance, operational or financial audits or projects at the direction of Senior&nbsp;Management. Coordinate with external vendors and 3rd parties as necessary.&nbsp;</li> <li>Act as a member of related committees and participate in quality related projects or training throughout the&nbsp;organization.&nbsp;</li> <li>Determine frequency, location, audit methodology and staffing levels required to execute QA plan(s).</li> <li>Ensure objectivity &amp; appropriate competence/skill of QA staff.</li> <li>Develop and maintain a working knowledge of relevant regulations, laws, accreditation standards, policies and&nbsp;industry trends and understand their potential impact on BAYADA.</li> <li>Prepare project plans