Associate, Emerging Retail Partnerships

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics space.</p> <h2><strong>About the Role</strong></h2> <p>As an <strong>Associate of Emerging Retail Partnerships</strong>, you will support the day-to-day management of our merchant partners and help them grow with DoorDash. This role offers the opportunity to get in at the ground floor of one of DoorDash's fastest-growing new bets, focused on parcel logistics, and to operate at a startup pace with the backing of an established public company. You will report to the <strong>Associate Manager of Emerging Retail Partnerships</strong> within our Merchant Business Development organization and work closely with account leads and teams across the company.</p> <h2><strong>You're excited about this opportunity because you will…</strong></h2> <ul> <li><strong>Own relationships with leading enterprise retailers and ecommerce logistics providers.</strong> Be the day-to-day point of contact for a portfolio of strategic partners, build a deep understanding of their business goals and challenges, and develop creative solutions that drive step-change growth for DoorDash.</li> <li><strong>Lead the conversation.</strong> Run merchant calls and business reviews, own the follow-up, and build the presentations and materials that tell the story of the account.</li> <li><strong>Turn insights into growth.</strong> Resolve issues using established processes and internal resources, raise concerns early with the facts and a suggested next step, and use playbooks and merchant data to flag negative trends and spot growth opportunities.</li> <li><strong>Flex your negotiating skills.</strong> Support upsells, cross-sells, expansions, launches and renewals that create mutually beneficial outcomes for partners and DoorDash. Use your product knowledge and market feedback to help shape the roadmap and go-to-market strategy for one of DoorDash's most exciting new bets, and to inform growth and revenue goals.</li> <li><strong>Learn fast and be seen.</strong> Work with senior stakeholders across Sales, Operations, Legal and Finance, get regular visibility with DoorDash leadership, and have room to grow your career quickly.</li> </ul> <h2><strong>We're excited about you because…</strong></h2> <ul> <li>You build trusted relationships with merchant and customer contacts, and you're the person they turn to to get things done.</li> <li>You know your way around commercial terms and can prepare and drive deals with sharp data and analysis.</li> <li>You rally teams across operations, finance, product and beyond to solve problems and move projects forward.</li> <li>You turn performance data and merchant feedback into account plans and growth recommendations you can defend.</li> <li>You show initiative and resilience when priorities shift or the path forward is unclear, and you have good judgment about when to make the call and when to escalate.</li> <li>You communicate clearly in writing and in conversation, with strong attention to detail and timely follow-through.</li> <li>You have a Bachelor's degree in a relevant field.</li> </ul> <h2><strong>Nice to Have</strong></h2> <ul> <li>2+ years of experience in a client-facing role.</li> <li>Experience in the retail, logistics or parcel industry.</li> <li>Fast-paced or startup experience, including working on a fast-growing product that is still taking shape.</li> </ul><div class="content-pay-transparency"><div class="