Sr. Manager, Retail Channel Management (Starlink Consumer)

<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of&nbsp;enabling human life on Mars.</p></div><p><strong><span data-contrast="none">SR. MANAGER, RETAIL CHANNEL MANAGEMENT (STARLINK CONSUMER)</span></strong></p> <p><span data-contrast="none">As the Sr. Manager of Retail Channel Management, you will lead global retail channel operations for the Starlink Consumer Business. You will sit in the central Consumer Growth support organization and bring the retail channel managers across every region into one operating team with shared processes, tools, and standards. You own how retail demand becomes product on the shelf: order intake and processing, inventory allocation, kit and accessory readiness, and launch support for new retail doors.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}">&nbsp;</span></p> <p><span data-contrast="none">You are the connective tissue between the regional growth teams that own retailer and distributor relationships and the Starlink functions that build, plan, and ship hardware (supply chain, demand planning, S&amp;OP, logistics, production, compliance, and finance). In a fast-paced environment, you make sure retailer demand turns into accurate forecasts, the right kits and accessories arrive at distributor and retailer warehouses on time and retail ready, and issues are found and closed before they leave shelves empty.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}">&nbsp;</span></p> <p><strong><span data-contrast="none">RESPONSIBILITIES:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":220,"335559739":220}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Lead global retail channel operations for Starlink Consumer and set the operating standard for how retail and distribution partners are supported worldwide</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead the global retail channel management team, including senior managers and retail operations leads, and consolidate retail channel team members across regions into one global team; define roles, coverage, and operating cadence; and direct the retail operations staff embedded in the regional growth organizations</li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Own the retail order lifecycle from purchase order to delivery: PO intake, order entry, allocation, fulfillment, shipment tracking, and receiving issues; standardize distributor and retailer order templates and drive automation wherever it removes manual work</li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support new retail door openings and expansions, including launch checklists, initial load-in orders, inventory positioning, merchandising and fixture readines