Associate Manager, Digital Ordering - Strategy & Operations

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>DoorDash Digital Ordering is DoorDash’s first software-as-a-service business unit – offering a suite of services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.&nbsp;</p> <p>The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants to help them grow their business and improve working lives in one of the country’s biggest industry sectors.</p> <h2><strong>About the Role</strong></h2> <p>As an Associate Manager on the Digital Ordering Strategy &amp; Operations team, you will play a critical role in building a world-class SaaS business. You will be responsible for defining and leading key go-to-market bets and initiatives to scale our business nationwide. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve Digital Ordering’s strategic goals.</p> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <ul> <li><strong>Lead.</strong> You’ll drive high visibility, cross-functional workstreams that address Digital Ordering’s most unique and challenging questions</li> <li><strong>Build.</strong> You’ll shape strategies, workstreams, and playbooks across our most important go-to-market priorities, working closely with senior stakeholders across GTM, product, marketing, and beyond</li> <li><strong>Sell.</strong> You’ll design and influence the GTM sales motion at each stage of the sales funnel to communicate our value proposition to Merchant partners&nbsp;</li> <li><strong>Operate. </strong>You’ll get to the lowest level of detail and have a deep understanding of how our go-to-market engine operates, and use that to scale</li> <li><strong>Analyze.</strong> You’ll parse complex data sets paired with qualitative feedback to provide insights and recommendations to grow the business</li> </ul> <h2><strong>We’re excited about you because…</strong></h2> <ul> <li>You solve problems from first principles. You rethink problems from the ground up, and resist “this is how it’s always been done” thinking.</li> <li>You are a builder at heart, and have already adopted AI tools beyond ChatGPT to meaningfully improve how you work</li> <li>You thrive leading cross-functional teams. You can empathize with diverse perspectives, chart the right path, and influence senior teammates who don’t report to you</li> <li>You’re highly analytical and find the signal through the noise. You are equally at home picking apart funnel metrics as you are pulling insights from 50+ sales calls</li> <li>You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.</li> <li>4+ years of relevant experience in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience). High-growth SaaS experience is nice-to-have, but not required</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 32px;"><strong>Compensation<br></strong></span></p> <p>Actual compensation within the pay range listed below will be decided based on