Manager, Sales Strategy & Operations

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.</p> <h2><strong>About the Role</strong></h2> <p>As the Manager of Sales Strategy &amp; Operations for Sales Tooling, you will be the core DRI for DoorDash’s third-party (3P) technology ecosystem. You will play a pivotal role in executing against top company business objectives by owning the 3P portfolio of our centralized Sales tooling operation. Reporting to the Senior Manager of Sales Tooling, you will manage spend tracking and license optimization across the 3P budget, ensuring that every tool in our stack directly contributes to sales productivity and operational efficiency.</p> <p>&nbsp;</p> <p><strong>Strategic Ownership &amp; Governance:</strong></p> <ul> <li>Oversee the end-to-end strategy and execution of DoorDash’s 3P sales tooling portfolio.</li> <li>Act as a thought partner on “build vs. buy” decisions as it relates to our 3P vs 1P stack of sales tools.</li> <li>Operate and continuously improve the tooling governance process (intake, scoring, SLAs, and routing to Legal, Security, and Procurement) to eliminate redundant "shadow" procurement across lines of business.</li> <li>Run structured tool evaluations, make scale or sunset recommendations to the governance council, and execute approved procurement and decommissioning.</li> </ul> <p><strong>Cross-Functional Partnership:</strong></p> <ul> <li>Gather and synthesize requirements from Sales teams to shape tool selection and feature asks.</li> <li>Partner with GTM Technology &amp; Product to ensure all 3P solutions align with technical requirements and architectural standards.</li> <li>Work closely with Revenue Operations to measure and report on the sales productivity impact of all tooling investments.</li> </ul> <p><strong>Vendor &amp; Lifecycle Management:</strong></p> <ul> <li>Act as the main point of contact for 3P sales tooling partners, holding vendors accountable to roadmaps that resolve existing challenges and implement enhancements.</li> <li>Serve as the central DRI for tooling licensing, access management, and permissioning to accelerate decision-making and reduce operational friction.</li> </ul> <p><strong>Execution &amp; Enablement:</strong></p> <ul> <li>Partner with Enablement to drive adoption and best practices for 3P tools across sales teams, and track adoption and sentiment.</li> <li>Develop a centralized repository for tooling documentation and best practices to resolve current information silos.</li> </ul> <h2><strong>You’re excited about this opportunity because you will be driving…</strong></h2> <ul> <li><strong>Tooling Optimization: </strong>Drive the evaluate, renew, and retire decisions that move us toward fewer, better tools and a 1P-first stack where possible.</li> <li><strong>Governance in Motion: </strong>Optimize and oversee tooling governance council cycles and decision calendar running, ensuring fiscal discipline and eliminating redundant "shadow" procurement.</li> <li><strong>Cross-Functional Collaboration:</strong> Work closely with GTM Technology, Product, Sales Leadership, Revenue Operations, and the Sales Analytics AI pod to align technical requirements with business goals and productivity outcomes.</li> <li><strong>Tooling Optimization and ROI:</strong> Analyze usage