Senior Developer Experience Engineer

<div class="content-intro"><h1><strong>Who We Are</strong></h1> <p><span style="font-weight: 400;">At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.</span></p> <p><span style="font-weight: 400;">We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.</span></p> <p><span style="font-weight: 400;">We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.</span></p> <p><a href="https://www.justworks.com/careers#values"><span style="font-weight: 400;">Our Values</span></a></p> <p><span style="font-weight: 400;">If this sounds like you, you’ll fit right in.</span></p></div><h2><strong>Department</strong></h2> <p>Platform Engineering</p> <h2><strong>Who You Are</strong></h2> <p>You are a tooling-focused engineer who obsesses over developer productivity. You’ve built and maintained CI/CD pipelines, developer tooling, and automation that makes engineering teams faster. You understand that the best developer tools disappear into the background - they just work. You’re equally comfortable debugging a flaky GitHub Actions workflow and designing a new internal CLI. You care deeply about reducing friction and cognitive load for your fellow engineers.</p> <p>This is a foundational role. You’ll be one of the first dedicated engineers on a platform organization supporting 300+ engineers. You’ll shape not just the technical foundations but the culture and practices of the team.</p> <h2><strong>Your Success Profile</strong></h2> <h3>What You Will Work On</h3> <ul> <li>Own and evolve CI/CD infrastructure (GitHub Actions, deployment pipelines) to improve build times and deployment frequency</li> <li>Build and maintain our developer portal (Backstage) - service catalog, golden path templates, and TechDocs integration</li> <li>Create golden path templates for Go, Rails, and Vue.js services that bake in best practices automatically</li> <li>Build and maintain internal developer tooling that accelerates engineering workflows</li> <li>Configure and roll out AI-assisted coding tools (Claude Code, GitHub Copilot) with organizational guardrails</li> <li>Create self-service capabilities that enable teams to ship independently - from “I need a new service” to running in staging in under 4 hours</li> <li>Drive adoption of platform capabilities through excellent documentation and developer education</li> <li>Work with our SRE team to instrument and measure developer experience metrics (build times, deploy frequency, MTTR) to identify improvement opportunities</li> <li>Implement security and compliance automation that protects without slowing teams down</li> </ul> <h3>How You Will Do Your Work</h3> <p>As a Senior Developer Experience Engineer, <em>how</em> results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:</p> <p><strong>Good judgment</strong> - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.</p> <p><strong>Resourcefulness</strong> - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, wh