Collections Associate-Home Health

<p><strong>This role is hybrid out of Pennsauken, NJ</strong></p> <p><strong></strong></p> <div style="margin: 0px;"> <div style="margin: 0px;"> <p>BAYADA Home Health Care is seeking a Healthcare Medical Collections Associate to work in our Home Health Reimbursement Services office in our state-of-the-art facility in Pennsauken, NJ.&nbsp; Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? Then the Reimbursement Associate position might be right for you!</p> <p><span style="text-decoration: underline;"><strong>$20-23/hour + Bonus</strong></span></p> <p><strong>MINIMUM QUALIFICATIONS:</strong></p> <ul> <li>Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.</li> <li>&nbsp;Degree preferred (combination of education and experience may be used in lieu of degree)</li> <li>Minimum of one (1) year experience with Healthcare collections/accounts receivable experience</li> <li>Must have collections experience</li> <li>Intermediate experience with Microsoft Excel</li> <li>Demonstrated record of strong interpersonal skills.</li> <li>Demonstrated record of goal achievement.</li> <li>Prior health care and home care experience is a plus.</li> <li>Competence in basic PC skills required to perform job functions.</li> </ul> <p><strong>PRIMARY RESPONSIBILITIES:</strong></p> <ul> <li>Manage a dedicated accounts receivable for select payor organizations, external business or clients ensuring timely payment.</li> <li>Complete claim denial management functions to ensure timely follow-up with denied claims and complete root causes analysis to determine ways to prevent claims from denying.</li> <li>Process balance transfers, adjustment requests, refunds and corrected claims as part of accounts receivable management responsibilities.</li> <li>Complete administrative appeals and escalation of outstanding claim issues with payor organizations.</li> <li>Communication of accounts receivable status with internal customers within service office locations providing status updates with outstanding A/R, bad debt risk and requests needed to secure payment from a client or payor organization.</li> <li>Coordinate requests for additional data or workflow between internal revenue cycle departments to allow for claim payment.</li> <li>Communicate and escalate accounts receivable trends with immediate supervisor, director and management teams to ensure timely and compliant payment for services.</li> <li>Review, document and communicate any claim processing or related changes initiated by payor organizations.</li> <li>Work within multiple practice management systems, claim clearinghouse solutions and payor websites to conduct research and complete necessary workflow.</li> <li>Ability to met/exceed established performance goals</li> <li>BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.</li> <li><a href="https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada">https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada</a> <ul> <li>Newsweek's<strong>&nbsp;</strong>Best Place to Work for Diversity 2023</li> <li>Newsweek Best Place to Work for Women 2023</li> <li>Newsweek Best Place to Work (overall) 2024</li> <li>Newsweek Best Place to Work for Women and Families 2023</li> </ul> </li> <li>Glassdoor Best Places to Work 2018 and 2019</li> <li>Forbes Best Places to Work for Women 2020</li> <li>Paid Weekly</li> <li>Mon-Fri work hours</li> <li>AMAZING culture</li> <li>Strong employee values and recognition</li> <li>Small team at a local office</li> <li>Growth opportunities</li> </ul> </div> <p>BAYADA believes that our employees are our greatest asset:</p> <ul> <li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medica