Associate Manager, Consumer Promotions Strategy

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products, merchants, and deals that are relevant to them. Within the broader Consumer Retention Marketing team, the Consumer Promotions Strategy team blends data analytics with strategy to create value for our consumers by launching promotional campaigns that engage and inspire our consumers.</p> <h2><strong>About the Role</strong></h2> <p>As a Consumer Promotions Strategy Associate Manager, you will create integrated promotional strategies that accelerate consumer acquisition, engagement, and retention. You will own the execution of promotional campaigns and work to improve them through testing and experimentation, informed through ongoing analysis of customer data. You will report to one of the Managers of the Consumer Promotions Strategy team within our Consumer Retention Marketing team.&nbsp;</p> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <ul> <li>Identify consumer cohort trends, and suggest areas to intervene within the customer lifecycle&nbsp;</li> <li>Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans</li> <li>Develop a first-of-its-kind promotions playbook for our Strategic Bets workstream that aggregates and balances goals across key stakeholders</li> <li>Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure&nbsp;</li> <li>Partner with our Retention Marketing and Strategy &amp; Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S.&nbsp;</li> <li>Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform&nbsp;</li> <li>Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech &amp; Operations, Analytics and Strategy teams</li> </ul> <h2><strong>We’re excited about you because you have…&nbsp;</strong></h2> <ul> <li>Bachelor's degree or equivalent working experience and 5+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics</li> <li>Experience digging into large data sets, translating it into applicable insights, proposing and executing data driven strategies to own the performance&nbsp;</li> <li>Intermediate to strong analytical/SQL skills; able to build forecasting models for marketing campaigns</li> <li>Advanced Excel skills to perform complex functions&nbsp;</li> <li>Experience translating data into applicable insights for partners&nbsp;</li> <li>Strong stakeholder management and interpersonal skills&nbsp;</li> <li>Experience interacting with AI tools (e.g., Claude, ChatGPT, etc.) and the ability to learn new tools quickly</li> <li>Experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems</li> </ul> <h2><strong>Why You’ll Love Working at DoorDash</strong></h2> <ul> <li><strong>We are leaders</strong> - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.</li> <li><strong>We are doers</strong> - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on eve