Manager, Partner Integrations

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>At DoorDash, we believe that our merchants are the driving force behind our marketplace. Our Partner Integrations team is dedicated to their success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. With our API Platform, we manage store, menu, and order data in real-time, serving hundreds of integrators and powering thousands of merchants. As DoorDash expands its scale and breadth of integrated delivery offerings, we are seeking talented individuals to join us and shape the future of our partner ecosystem.</p> <h2><strong>About the Role</strong></h2> <p>We’re looking for a <strong>Manager </strong>on our<strong> Partner Integrations team </strong>to manage integrations with point-of-sale systems and aggregators used by our top restaurant partners. You will manage a team of Technical Account Managers to support existing and new integration partnerships. Internally, you’ll strategize with our cross-functional DoorDash teams to develop and execute go-to-market initiatives, data analysis, issue triaging, and client relationship management. You will drive alignment with cross functional and senior leaders across the organization. This is a role for an experienced manager who can balance ambiguity, prioritization, strategy, and execution, and who’s excited to grow their career in a highly cross-functional and dynamic environment. You’ll also help the team build AI fluency by identifying practical ways to use AI tools, automation, and agentic workflows to improve integration quality, reduce manual work, and accelerate partner outcomes.</p> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <ul> <li><strong>Own the success</strong> of our Partner integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders</li> <li><strong>Identify, resolve, and escalate</strong> day-to-day integration-related issues</li> <li><strong>Serve as the voice of DoorDash</strong> in managing external relationships with our partners, leading implementation and process improvement</li> <li><strong>Partner with product, engineering, and growth operations </strong>to discover &amp; drive opportunities for improvement that come from data analysis, AI-assisted investigation, and scalable workflow automation, and develop strategies to build and scale our integration platform</li> <li>Help <strong>define the integrations roadmap</strong> in collaboration with other product and operations owners, including opportunities where AI-enabled tooling can improve integration quality, self-service, and operational leverage</li> </ul> <h2><strong>We’re excited about you because…</strong></h2> <ul> <li>You <strong>balance execution and leadership</strong> – you're comfortable rolling up your sleeves on complex integrations while coaching others to do the same</li> <li>You’re an <strong>operator at heart </strong>– you thrive in ambiguity, move quickly, and take ownership to drive initiatives from zero to one</li> <li>You <strong>think cross-functionally</strong> – you can align engineering, product, and operations teams while keeping external partners informed and supported</li> <li>You’re a <strong>structured problem solver</strong> – you break down complex technical and operational challenges into root causes and define clear action plans to resolve them</li> <li>You <strong>manage complexity</strong> well – you're experienced in juggling multiple workstreams, navigating resource constraints, and staying focused on out