Sr. Staff SWE, Provisioning Platform

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p>&nbsp;&nbsp;<img style="max-width: 100%;" src="https://image.synthesia.io/c57d35c1-5686-4e34-bec6-bba734f90ab1/thumbnail.gif"></p> <p>We are looking for a Sr. Staff Software Development Engineer, Provisioning Platform to join our Zero Trust Exchange department. This is a hybrid position based in San Jose, CA (HQ), reporting to the Sr. Director, Software Development Engineering.</p> <p>The Sr. Staff Software Development Engineer will help architect and build Zscaler’s next-generation Provisioning Platform, powering SKU provisioning, entitlement management, workflow orchestration, subscription lifecycle management, and self-service experiences across Zscaler products. This is a backend-focused platform role requiring strong Java/Spring Boot expertise, distributed systems experience, API-first design, and the ability to build scalable, reliable systems that support both automation and Agentic AI-assisted user experiences.</p> <p><strong>What you’ll do (Role Expectations)</strong></p> <ul> <li>Lead the design and development of scalable backend services for provisioning, licensing, entitlements, approvals, orchestration workflows, and subscription lifecycle management</li> <li>Build API-first platform services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT, and secure service-to-service communication</li> <li>Architect resilient workflow-driven systems using asynchronous processing, retries, rollback handling, durable state management, Kafka/RabbitMQ, and orchestration technologies such as Temporal or similar platforms</li> <li>Design platform capabilities that enable Agentic AI experiences for guided provisioning, workflow automation, recommendations, troubleshooting, and operational insights</li> <li>Drive platform reliability, observability, auditability, developer productivity, and technical direction through reusable frameworks, SDKs, tooling, automation, and mentoring</li> </ul> <p><strong>Who You Are (Success Profile)</strong></p> <ul> <li>You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.</li> <li>You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.</li> <li>You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.</li> <li>You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version you