Intake Associate, Hybrid

<div style="margin: 0px;">&nbsp;</div> <p>&nbsp;<strong>Client Services Associate, Intake — Amaryllis Division- Hybrid Role</strong></p> <p>BAYADA Home Health Care is seeking a full-time Client Services Associate to support the Amaryllis Division. This hybrid position supports offices throughout the Cumberland and Gloucester areas, with occasional travel to those offices as needed.</p> <p>Are you looking for an opportunity to grow your career while making a meaningful difference in the lives of clients and their families? At BAYADA, we believe clients deserve care delivered with compassion, excellence, and reliability. In this role, you will help create a positive client experience from the first referral call through service coordination while working alongside a collaborative, mission-driven team.</p> <p><strong>Position Responsibilities</strong></p> <ul> <li>Manage new client intake activities, including referral calls, information gathering, documentation, and follow-up.</li> <li>Serve as a professional and responsive point of contact for clients, families, referral sources, payors, and community partners.</li> <li>Coordinate client services across multiple offices and help ensure referrals move efficiently through the intake and service-start process.</li> <li>Communicate client needs and referral updates to Client Services Managers and other members of the care team.</li> <li>Support field staff by providing timely information, guidance, and follow-through on client service needs.</li> <li>Maintain accurate records and use electronic systems and Excel to track referrals, workflow items, and other information.</li> <li>Assist with office operations, process improvement, organization, and other administrative priorities.</li> <li>Build and maintain strong relationships with referral partners and community organizations.</li> <li>Prioritize competing demands, solve problems, and remain organized in a fast-paced environment.</li> <li>Represent BAYADA with professionalism, compassion, and reliability in every interaction.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree preferred; motivated recent graduates are encouraged to apply.</li> <li>Prior experience in home care, healthcare, customer service, sales, referral coordination, or a related field preferred.</li> <li>Strong communication, organization, and interpersonal skills.</li> <li>Demonstrated ability to take initiative, meet goals, and manage increasing responsibility.</li> <li>Comfortable working independently while contributing as part of a collaborative team.</li> <li>Strong attention to detail and the ability to manage multiple priorities.</li> <li>Proficiency with computers and electronic systems; experience with Excel is preferred.</li> <li>Positive, motivated, and service-oriented approach.</li> <li>Ability to travel occasionally to BAYADA offices in the Cumberland and Gloucester areas.</li> </ul> <p><strong>Why You’ll Love This Opportunity</strong></p> <ul> <li><strong>Meaningful work:</strong>&nbsp;Help connect clients and families with the care and support they need.</li> <li><strong>Recognized workplace:</strong>&nbsp;BAYADA has been recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to an inclusive and supportive environment.</li> <li><strong>Weekly pay:</strong>&nbsp;Receive consistent weekly paychecks.</li> <li><strong>Comprehensive benefits:</strong>&nbsp;Access medical, dental, vision, and additional benefits.</li> <li><strong>Work-life balance:</strong>&nbsp;Monday–Friday schedule, 8:30 a.m.–5:00 p.m.</li> <li><strong>Career growth:</strong>&nbsp;Build valuable experience in home health care, client services, referral management, and office operations, with opportunities for continued professional development.</li> </ul> <p><strong>Salary:</strong>&nbsp;$50,000–$53,000 per year, depending on qualifications</p> <p>&nbsp;</p><div class="content-conclusion"><p><strong><span style="color: bl