Field Care Specialist I (Pittsburgh, PA / Field-based)

<p><span style="text-decoration: underline;"><strong><span data-teams="true">About or Company</span></strong></span></p> <p>FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.</p> <p>We pride ourselves on our values which drive the level of care that we deliver to our patients:</p> <ul> <li>Here For You (An attitude of service, empathy, and availability)</li> <li>Own It (Drive and ownership)</li> <li>Do the Right Thing (High integrity)</li> <li>Be Positive (Great attitude and a can-do positive approach to challenges)</li> </ul> <p>Join our team and make a positive impact on the lives of others! We are looking for a <strong>Field Care Specialist</strong><em>&nbsp;</em>for our team in <strong>Pennsylvania</strong>.</p> <p><strong><em>This is a field-based role, requiring frequent travel within&nbsp;Pittsburgh, PA and neighboring areas to visit FreedomCare's patients.</em></strong></p> <p><em><strong>Candidates applying must either currently hold Direct Care Worker (DCW) qualifications or be willing to obtain them. A valid driver's license and a reliable method of transportation are also required.</strong></em></p> <p><strong><span class="TextRun SCXW197429460 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW197429460 BCX0">Position Overview:</span></span></strong></p> <p><span class="TextRun SCXW253741771 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW253741771 BCX0">The Field Care Specialist works closely with our patients, caregivers, and other stakeholders in the business. Your goal will be to&nbsp;</span><span class="NormalTextRun SCXW253741771 BCX0">provide</span><span class="NormalTextRun SCXW253741771 BCX0"> a seamless Customer Service experience, while ensuring that our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive</span><span class="NormalTextRun SCXW253741771 BCX0">. </span><span class="NormalTextRun SCXW253741771 BCX0">You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.</span></span><span class="EOP SCXW253741771 BCX0" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":240,"335559740":259}">&nbsp;</span></p> <p><strong><span class="TextRun SCXW54346555 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW54346555 BCX0">Responsibilities:</span></span><span class="EOP SCXW54346555 BCX0" data-ccp-props="{"201341983":0,"335559685":0,"335559739":160,"335559740":259}">&nbsp;</span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Schedule and perform initial home assessments (virtual and in-person) to screen for Home Health functional scale eligibility (ADL/IADL); develop caregiver emergency backup plan</span><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559740":259}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="29" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Serve as an internal expert on the waiver member and caregiver onboarding experience, assistin