Client Services Manager

<p>BAYADA Home Health Care has an immediate opening for a <strong>Client Services Manager</strong>&nbsp;in our&nbsp;<strong>Elmsford Skilled Nursing</strong>&nbsp;office.</p> <p>If you are looking for an exciting career opportunity in a growing industry, this could be the position for you. At&nbsp;<strong>BAYADA</strong>, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a motivated professional who is eager to apply their energy and skills in a dynamic, entrepreneurial environment while becoming an integral part of a caring, professional team dedicated to delivering the highest quality care.</p> <h3><span style="text-decoration: underline;">Responsibilities for a Client Services Manager</span>:</h3> <ul> <li>Provide superior customer service and support high-quality home care services</li> <li>Manage the coordination of client services and address emergent scheduling needs</li> <li>Oversee and grow your Client Services Manager caseload proactively</li> <li>Build lasting relationships with clients, referral sources, payors, and community organizations</li> <li>Develop strong, collaborative relationships with your office team</li> <li>Maintain effective fiscal management of your caseload by monitoring performance metrics</li> <li>Partner with Clinical Managers to support and help supervise field employees</li> </ul> <h3><span style="text-decoration: underline;">Qualifications</span><span style="text-decoration: underline;"> for a Client Services Manager</span>:</h3> <h3><span style="text-decoration: underline;"></span></h3> <ul> <li>Prior medical office or home care experience preferred</li> <li>Prior supervisory experience preferred</li> <li>A demonstrated record of taking on increased responsibility and achieving goals</li> <li>A strong desire to grow and advance beyond the current role</li> <li>Strong computer skills, including experience with electronic medical records</li> <li>Excellent communication and interpersonal skills</li> <li>A bachelor’s degree preferred</li> <li>Bilingual skills preferred, but not required</li> </ul> <h3><span style="text-decoration: underline;">Compensation</span>:</h3> <p>Base salary:&nbsp;<strong>$60,000–$66,300 per year</strong>, depending on qualifications.</p> <h3><span style="text-decoration: underline;">Why You’ll Love BAYADA:</span></h3> <p>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</p> <ul> <li>Award-winning workplace recognized by Newsweek, Forbes, and Glassdoor</li> <li>Weekly pay</li> <li>An amazing culture rooted in our mission-driven nonprofit organization and core values of compassion, reliability, and excellence</li> <li>Strong employee recognition through BAYADA Celebrates, Hero spotlights, Key Action of the Week meetings, awards, discounts, perks, and partnership programs</li> <li>A deep commitment to diversity, equity, inclusion, and belonging through employee resource councils and community groups</li> <li>Growth opportunities including career advancement, continuing education, Udemy courses, webinars, and more</li> <li>Learn more on our&nbsp;<a href="https://www.bayada.com/search?q=Newsweek&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2">blog</a>.</li> </ul> <h3><span style="text-decoration: underline;">Benefits</span>:</h3> <p>BAYADA Home Health Care offers a comprehensive benefits plan that includes:</p> <ul> <li>Paid holidays</li> <li>Vacation and sick leave</li> <li>Medical, dental, and vision coverage</li> <li>Employer-paid life insurance</li> <li>401(k) with company match</li> <li>Direct deposit</li> <li>Employee assistance program</li> </ul> <p>To learn more, visit&nbsp;<a href="https://www.bayada.com/benefit