Director, Skilled Nursing

<p style="margin: 0px;"><span style="color: #000000;"><strong>&nbsp;</strong></span><span style="color: #000000;">&nbsp;</span></p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;"><span style="color: #000000;"><iframe src="https://www.youtube.com/embed/DxScXOg6sdY?si=goqnSEGLWYAq7CQY" width="560" height="314"></iframe></span></p> <p style="margin: 0px;">&nbsp;</p> <p style="margin: 0px;">&nbsp;</p> <h2><strong>Director, HZL Region — Skilled Nursing</strong></h2> <p><strong>&nbsp;</strong></p> <p>The Director is responsible for leading the management, services, and performance of a BAYADA service office once placed in the appropriate market. This opportunity begins with regional training and exposure to BAYADA operations, followed by placement in a service office within the geographic territory where the Director opening exists or where a new office or growth opportunity is identified.</p> <p>The role partners closely with clinical and operational leaders to strengthen quality, client and employee experience, recruitment, team development, and sustainable growth.</p> <p>&nbsp;</p> <p><strong>Work Model and Training</strong></p> <ul> <li>Complete on-site training within the HZL region to learn BAYADA’s operating model, business practices, and service-office workflows.</li> <li>Expect approximately 25% travel while training and learning operations.</li> <li>Primary geographic markets include Massachusetts and New York, with potential opportunities in other HZL metro markets.</li> <li>Once placed in a service office, work fully on-site Monday through Friday, 8:30 a.m. to 5:00 p.m.</li> <li>Demonstrate the ability and willingness to relocate within the geographic territory to support an available Director opening, new office, or growth opportunity.</li> </ul> <p><strong>Responsibilities</strong></p> <ul> <li>Lead office operations in alignment with BAYADA’s mission, values, professional standards, and operating model.</li> <li>Build the knowledge and confidence needed to lead core service-office operations and business routines.</li> <li>Build and maintain a culture where BAYADA is the home care employer and provider of choice.</li> <li>Promote excellent customer service, clinical quality, compliance, and reliable service delivery.</li> <li>Develop a strong understanding of local market conditions, community needs, referral relationships, and growth opportunities.</li> <li>Create and execute recruiting, retention, marketing, and business-development strategies that support regional goals.</li> <li>Manage performance against key performance indicators and lead the team in setting, monitoring, and achieving SMART goals related to caseload, billing, census, budgets, office workflow, and overall business performance.</li> <li>Hire, onboard, coach, mentor, and develop high-potential office employees and future leaders.</li> <li>Establish succession plans and career-development opportunities that support individual growth and organizational continuity.</li> <li>Foster teamwork through visible, hands-on leadership, open communication, accessibility, recognition, and a positive work environment.</li> <li>Partner with clinical, operational, recruiting, and support-office teams to address challenges, solve problems, and improve outcomes.</li> <li>Represent BAYADA professionally with clients, families, field employees, referral sources, community partners, and other stakeholders.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Leadership or management experience in home health, skilled nursing, healthcare services, or a related service organization is highly desired.</li> <li>Demonstrated success leading teams, developing talent, and building accountability for results a huge plus.</li> <li>Strong relationship-building, communication, organizational, and problem-solving skills.</li> <li>Business acumen and the ability to use performance metrics to guide decisions and priorities.</li> <l