Bilingual Medical Receptionist (诊所双语前台)

Bilingual Medical front receptionist Chinese and English Responsibilities: - Greet and assist patients as they arrive at the clinic, ensuring a warm and welcoming atmosphere. - Manage appointment scheduling and patient check-in/check-out processes efficiently. - Handle phone inquiries and provide accurate information regarding services offered. - Maintain patient records and ensure confidentiality is upheld at all times. - Coordinate with medical staff to facilitate patient flow and address any immediate needs. - Assist with administrative tasks such as filing and data entry. - Utilize office management software to track appointments and manage patient information. - Support billing processes by collecting payments. Qualifications: - Must be able to speak fluent Chinese (Mandarin/Cantonese) and English. - Proven experience as a front desk receptionist or in a similar role within a healthcare setting is preferred. - Strong customer service skills with the ability to communicate effectively with patients and staff. - Excellent time management skills to handle multiple tasks efficiently in a fast-paced environment. - Familiarity with office management procedures and basic medical terminology is advantageous. - Ability to maintain professionalism and confidentiality while interacting with patients. If you are passionate about providing excellent customer service in a healthcare environment and want to be part of a dedicated team that values patient care, we invite you to apply today! Send resume to: [email protected] 工作地点：Arcadia, CA