Mixologist

<div class="content-intro"><p>SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of&nbsp;enabling human life on Mars.</p></div><p><strong><span data-preserver-spaces="true">MIXOLOGIST&nbsp;</span></strong></p> <p><span data-preserver-spaces="true">The SpaceX Hospitality team serves all employees, customers, government partners, potential clients, and/or visitors with everything from snacks to daily meals to full-service events. The Mixologist enhances the overall guest experience across one or more of our beverage service outlets or catering locations by upholding exceptional standards of hospitality. They must possess a deep knowledge of hospitality principles and a solid grasp of food and beverage safety protocols. Collaborating closely with hospitality leadership, this role focuses on crafting unforgettable moments for guests through flawless service, while maintaining rigorous standards and expectations. The Mixologist is empowered to promptly resolve guest concerns or feedback, troubleshoot equipment challenges, apply creative problem-solving, and communicate effectively at all levels. The Mixologist supports SpaceX’s mission by upholding exemplary, professional, and welcoming service environments that enhance the productivity and morale of the workforce while ensuring the team is performing to departmental and company standards.</span></p> <p><strong><span data-preserver-spaces="true">RESPONSIBILITIES:</span></strong></p> <ul> <li><span data-preserver-spaces="true">Execute services and catering/event requests, following detailed schedules and timelines, ensuring absolute guest satisfaction</span></li> <li><span data-preserver-spaces="true">Support the setup, execution, and breakdown of services/events, including workstations, surrounding areas, dining, work, and storage spaces, ensuring safety and organization</span></li> <li><span data-preserver-spaces="true">Collaborate with a team to meet time and quality standards set by leadership while working with urgency</span></li> <li><span data-preserver-spaces="true">Assist in the organization, cleaning, and maintenance of departmental tools, equipment, and bar service areas</span></li> <li><span data-preserver-spaces="true">Complete daily record keeping, tasks, and opening/closing checklists</span></li> <li><span data-preserver-spaces="true">Interact professionally with guests, supervisors, and co-workers</span></li> <li><span data-preserver-spaces="true">Engage with guests through strong customer service, clearly communicating operational expectations, anticipating their needs, and exceeding expectations</span></li> <li><span data-preserver-spaces="true">Maintain our guidelines of beverage service to support the safety of our guests and follow all food safety/sanitation practices</span></li> <li><span data-preserver-spaces="true">Prepare drinks, including handcrafted cocktail options, ensuring consistency and compliance with recipe, portioning, and waste control guidelines</span></li> <li><span data-preserver-spaces="true">Experience with allergen identification and common dietary restrictions</span></li> <li><span data-preserver-spaces="true">Advanced knowledge of food ingredients, preparations, and styles</span></li> <li><span data-preserver-spaces="true">Advanced beverage knowledge, including proper wine service</span></li> <li><span data-preserver-spaces="true">Advanced knowledge of service styles and expectations</span></li> <li><span data-preserver-spaces="true">Understand and participate in the training of all Hospitality roles and responsibilities, filling in for roles as needed</span></li> <li><span data-preserver-spaces="true">Communicate directly with vendors for order placement or any subsequent issues with deliveries or product quality</span></li> <li><span data-pres