Operations Specialist, Commercial Operations Specialist

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&amp;e=22630&amp;t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&amp;utm_ptz=EST&amp;utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>DoorDash Labs is an independent team within DoorDash. We explore robotics and autonomy to transform last-mile logistics through drone delivery in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!</p> <h2><strong>About the Role</strong></h2> <p>This role offers a unique opportunity to participate and build regulated drone delivery operations by:</p> <ul> <li>Working cross functionally with Flight Operations and being a part of the Ground Operations team</li> <li>Identifying operational risk and escalating safety-critical matters to the Ground Operations Lead</li> <li>Assisting in all operational tasks outside of flight - ex. Drone Dropoff Points, manual data collection, merchant launch readiness, etc.</li> <li>Working on other Commercial Operations associated tasks assigned by mgmt<br><br></li> </ul> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <ul> <li>Support the Commercial Ground Operations team in assigned tasks</li> <li>Collaborate with software and hardware teams to provide structured operational feedback on production systems and tools</li> <li>Work closely with Flight Operations &amp; support on the ground</li> </ul> <h2>&nbsp;<strong>We’re excited about you because…</strong></h2> <ul> <li>You have strong operational judgment and risk-based decision-making capability</li> <li>You communicate clearly with executive leadership, maintenance, and operations crew</li> <li>You maintain uncompromising standards for safety, compliance, documentation, and accountability</li> <li>You thrive in environments where precision, operational discipline, and scalability are critical</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 32px;"><strong>Compensation<br></strong></span></p> <p>Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.&nbsp;</p> <p>DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.</p> <p>To learn more about our benefits, visit our careers page <a href="https://careers.doordash.com/">here</a>.</p> <p>See below for paid time off details:</p> <ul> <li><strong>For salaried roles:</strong> flexible paid time off/vacation, plus 80 hours of paid sick time per year.</li> <li><strong>For hourly roles:</strong> vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).</li> </ul></div><div class="title">The national base pay range for this position within the United States, including Illinois and Colorado.</div><div class="pay-range"><span>$23.70</